AI-enabled workforce intelligence for hospitals.

base9health builds the schedule, fills open shifts in minutes, captures every hour worked, and turns it into insight your operations and finance teams can act on. Built for hospital workforce leaders who are tired of spreadsheets, group texts, and after-the-fact reconciliation.

5-South · Med-surg · 32 beds · Tonight Demo · synthetic data Live
Call-out Match Accept Close
17
19
21
23
01
03
Alvarez M.
CHG
CHG
Kim R.
CHG
CHG
CHG
CHG
Osei J.
RN
RN
RN
RN
RN
RN
Chen L.
RN
RN
RN
Park L.
NM
NM
Ward T.
NA
NA
NA
NA
  • 18:42:11Call-out · Alvarez M. — charge RN, FML
  • 18:42:14Engine matched · 4 of 11 eligible · top: Kim R. (0.94)
  • 18:43:02Accepted · Kim R. · 51-second response · ETA 18:55
  • 18:46:30Closed · cost Δ $0 · audit clear · signed

Southeast Asia is short on nurses, and scheduling makes it worse.

The region needs nearly two million more nurses by 2030. Most hospitals still build schedules in spreadsheets, fill open shifts over WhatsApp, and reconcile hours after payroll closes. The nurses they have are leaving over workload and inflexible rosters.

base9health is built for that — one system that plans the schedule, fills open shifts in real time, and turns worked hours into intelligence your operations team can act on.

See how it works
Nurses needed by 20301.9MAdditional nurses and midwives the WHO South-East Asia region needs to meet basic health goals. WHO · 2020
Philippines shortage250KProjected nurse shortage in the Philippines by 2030 — nearly double today's gap. PH DOH · 2024
Singapore demand24KAdditional nurses, allied health, and care staff Singapore needs by 2030. Singapore MOH
Malaysia vacancies3.3×Increase in unfilled nursing posts at Malaysian public hospitals from 2020 to 2023. Malaysia MOH

What base9health does.

One platform that handles the four hardest parts of running a hospital workforce — scheduling, filling open shifts, tracking hours worked, and turning all of it into intelligence your team can act on.

01

Build the schedule with AI.

Generate balanced 6-week schedules that respect ratios, certifications, fatigue rules, and union agreements. Re-plan a unit in seconds when census shifts.

02

Fill open shifts in minutes.

When a nurse calls out, the system matches and notifies the right qualified, available nurses — usually filling the gap before the manager has to phone-tree a backup.

03

Capture every hour worked.

Clock-ins, swaps, breaks, and overtime are tracked against the actual schedule. Time-and-attendance reconciles itself, ready for payroll.

04

Report for compliance.

Run staffing reports for MOH licensing, JCI accreditation, MSQH (Malaysia), and your hospital's internal audit cycle in one click. Export full rosters, ratios, and exceptions on demand.

05

Give nurses a mobile app they actually want to use.

Clinicians see their schedule, request swaps, pick up open shifts, and submit time-off — all from their phone. Less group-texting, less paperwork, fewer miscommunications.

How a real-time fill works.

A charge nurse calls out at 6:42 PM on a 32-bed med-surg unit. base9health matches, notifies, and confirms a qualified replacement in about four minutes. Below is the actual sequence of events. Illustrative · synthetic data.

EVT-A41-2207 · 5-SOUTH · MED-SURG · STANDARD UNIT RESOLUTION 04:08 · COST Δ $0 · COMPLIANCE CLEAR
18:42:11M. Alvarez, RN · submitted call-out · "family medical" · scheduled 19:00–07:30 charge
ENTRY · actor=alvarez.m role=charge_rn unit=5S shift=N12 reason_code=FML_DEPENDENT policy='CBA-2024 §8.4' auto_eligibility=true grace=12min escalation=charge_pool→float_pool→agency
18:42:14Coverage Engine · identified 4 eligible RNs · ranked by charge competency, fatigue, premium
MATCH · pool=charge_eligible n_candidates=11 n_eligible=4 ranked=[r.kim:0.94, j.osei:0.88, l.chen:0.82, t.ward:0.79]
18:42:18Coverage Engine · notified top candidate · 90-second window before fall-through
DISPATCH · target=r.kim channel=push+sms ttl=90s ack_required=true
18:43:02R. Kim, RN · accepted via mobile · 51-second response · ETA 18:55
ACK · actor=kim.r elapsed=51s device=ios_app eta_committed=18:55
18:43:03Coverage Engine · committed assignments · synced to EHR & timekeeper
COMMIT · schedule_version=5S.r38 acuity_check=pass ratio_check=4:1_pass
18:46:30L. Park, NM · approved · event closed · signed for audit
CLOSE · approver=park.l role=nurse_manager signed=true sequenced=true immutable=true

Built to fit your hospital, not replace it.

base9health is designed to work alongside the systems your hospital already runs — so deployments take weeks, not quarters.

EHR

Clinical record.

Connects with Epic, Oracle Health, Allscripts/Altera Sunrise, and national EHRs (e.g. Singapore NEHR).

HRIS

Workforce data.

Connects with Workday, SAP SuccessFactors, UKG, and other regional HRIS systems.

Payroll

Clean pay files.

Signed pay files into ADP, UKG, Workday Payroll, and others.

Identity

SSO & provisioning.

Okta, Microsoft Entra, Ping. SAML or OIDC, with SCIM.

Built for hospital security and compliance.

Patient data stays under your hospital's control. Built to PDPA standards (Singapore and Malaysia), aligned with MOH guidelines, with the security posture your IT team will expect. The full trust overview is available to prospective partners.

01

PDPA-aligned.

Designed and operated against Singapore and Malaysia PDPA standards. HIPAA support and BAA available on request.

02

SSO and SCIM.

Single sign-on through your existing identity provider. Provisioning and de-provisioning automated.

03

Encrypted in transit and at rest.

Industry-standard encryption throughout. Customer-managed keys available for single-tenant deployments.

04

Audit-ready logs.

Every action is logged with user, timestamp, and reason. Export anytime for your internal audit team.

Get started

See base9health on your data, in two weeks.

Walk us through one of your units. We'll model your shift patterns, ratios, and contract rules, and show you what the schedule and call-out flow looks like with base9health running it. No commitment.